Why WhatsApp works for pharmacies
Refill orders come in over WhatsApp, so the number is answered during shop hours. Emails to a pharmacy sit unread for days; a message on the number printed on their listing is usually seen the same hour. Message the pharmacist-owner, keep it under 300 characters, and lead with one of these:
- Distribution
- Billing software
- Delivery partners
- FMCG stock and loyalty programmes
